Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Mosquito Control
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Mosquito Control
Service requests to have your area sprayed may be made by calling the Mosquito Control Department at 504-934-6185.
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Mosquito Control
Treating areas by a fog truck is decided upon several factors. They include landing rates, trap data, inspections, and complaint calls.
MOSQUITO CONTROL SCHEDULE Monday Eastbank Assumption Catholic Church to TECO coal plant Eastbank TECO coal plant to Poverty Point Hwy 39 Westbank Circle K food store down to Exxon gas station on 23 Westbank Exxon gas station down to where Hwy 23 splits off to Hwy 11 in J. Bend Westbank Conoco Philips down to Lake Hermitage Westbank Beginning of Diamond Road south to corner of 23 and Milan Drive near Guilbeaus Westbank Roger Halphen Field south on Hwy 11 ending at Boothville Post office Buras River Road will be covered Tuesday Eastbank Parish line to the Assumption Catholic Church
EastbankAssumption Catholic Church to TECO coal plant
WestbankBack of Seatrain Ln north on 23 to Burmaster Road where it meets Narin Concrete
WestbankJesuit Bend where Hwy11 and Hwy 23 splits down to Middle School
WestbankMiddle school down the Conoco Phillips
WestbankCaroline Drive south on 23 to north side of Empire Bridge
WestbankBoothville Post office heading south on 23 to the end of Tide water road in Venice, Boothville River Rd, Jump Basin Rd and all boat harbors and Marinas Wednesday Eastbank Assumption Catholic Church to TECO coal plant Eastbank TECO coal plant to Poverty Point Hwy 39 Westbank Back of Timber Ridge Drive to corner of Hwy 23 and Concord Rd near Circle K Westbank Exxon gas station down to where Hwy 23 splits off to Hwy 11 in J. Bend Westbank Conoco Philips down to Lake Hermitage Westbank Entrance to Lake Hermitage community down to West PALH ferry Westbank Beginning of Hwy11 near Home Place south to Roger Halphen ball field, Buras Boat Harbor along 23 Thursday Eastbank Parish line to the Assumption Catholic Church Eastbank Assumption Catholic Church to TECO coal plant Westbank Circle K food store down to Exxon gas station on 23 Westbank Jesuit Bend where Hwy 11 and Hwy 23 splits down to Middle School Westbank Middle school down the Conoco Phillips Westbank Beginning of Diamond Rd south to corner of 23 and Milan Drive near Guilbeaus Westbank Roger Halphen Field south on Hwy 11 ending at Boothville Post office Buras River Road will be covered Friday Eastbank Assumption Catholic Church to TECO coal plant Eastbank TECO coal plant to Poverty Point Hwy 39 Westbank Back of Seatrain Lane north on 23 to Burmaster Road where it meets Narin Concrete Westbank Exxon gas station down to where Hwy 23 splits off to Hwy 11 in J. Bend Westbank Conoco Philips down to Lake Hermitage Westbank Caroline Drive south on 23 to north side of Empire Bridge Westbank Boothville Post office heading south on 23 to the end of Tide water road in Venice, Boothville River Road, Jump Basin road and all boat harbors and Marinas Saturday Eastbank Parish line to the Assumption Catholic Church Eastbank Assumption Catholic Church to TECO coal plant Westbank Back of Timber Ridge Drive to corner of Hwy 23 and Concord Road near Circle K Westbank Jesuit Bend where Hwy 11 and Hwy 23 splits down to Middle School Westbank Middle school down the Conoco Phillips Westbank Entrance to Lake Hermitage community down to West PALH ferry Westbank Beginning of Hwy 11 near Home Place south to Roger Halphen ball field, Buras Boat Harbor along 23 Sunday Eastbank Parish line to the Assumption Catholic Church Eastbank Assumption Catholic Church to TECO coal plant Westbank Back of Timber Ridge Drive to corner of Hwy 23 and Concord Road near Circle K Westbank Jesuit Bend where Hwy 11 and Hwy 23 splits down to Middle School Westbank Middle school down the Conoco Phillips Westbank Entrance to Lake Hermitage community down to West PALH ferry Westbank Beginning of Hwy 11 near Home Place south to Roger Halphen ball field, Buras Boat Harbor along Hwy 23
Utility/Water Billing
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Utility/Water Billing
Year 2023 to 2024 WATER Residential Minimum 0-4,000 gallons $10.00 Residential Rate Tier 1: $4.54
Tier 2: $5.68
Tier 3. $6.80Commercial Minimum 0-4,000 gallons $40.00 Commercial Rate Tier 1: $5.68
Tier 2: $6.24
Tier 3:$3.66Based On Per 1,000 gallons Next 16,000
Next 20,000
Over 40,000Sewer Residential Minimum 0-4,000 gallons $10.00 Residential Rate Tier 1: $2.44
Tier 2: $3.05
Tier 3. $3.66Commercial Minimum 0-4,000 gallons $40.00 Commercial Rate Tier 1: $3.05
Tier 2: $3.35
Tier 3: $3.66Based On Per 1,000 gallons Next 16,000
Next 20,000
Over 40,000REFUSE Residential Rate Per Can $7.60 Commercial Rate Per Can $15.21 2% STATE TAX ON WATER CHARGE ONLY/COMM ACCTS MOSQUITO FEES VARIES BY METER SIZE
THESE RATES ARE JULY 1, 2023, THRU DEC 1, 2024
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Utility/Water Billing
Year 2023 to 2024 WATER Minimum 0-4,000 gallons $90.70 Rate Tier 1: $4.94
Tier 2: $5.68
Tier 3. $6.80Based On Per 1,000 gallons Next 16,000
Next 20,000
Over 40,000Deposit $1000.00 FLOATING METER DEPOSIT IS $945.00
ALL READINGS MUST BE CALLED INTO (504)934-6520 NO LATER THAN THE 10TH OF EVERY MONTH. MAKE SURE YOU HAVE THE ACCOUNT NUMBER, THE METER NUMBER AND THE ENTIRE READING INCLUDING ALL ZEROS! IF READINGS ARE NOT CALLED IN,THEY WILL BE ESTIMATED FOR THAT MONTH. IF YOUR ACCOUNT IS IN TWO-MONTH STATUS, PLEASE CONTACT US WHEN YOU MAKE AN ONLINE OR DROP BOX PAYMENT FOR DISCONNECT. PAYMENTS TAKEN AFTER 3 P.M.WILL HAVE TO BE SETTLED AT THE NEXT DAY SERVICE.
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Utility/Water Billing
If residential property and owner of property itself:
- Permit release slip from Permit Office
- Proof of ownership (settlement statement, bill of sale) with both your name &
- physical address
- Driver’s license
- Two separate money orders or checks
- Meter installation fee (varies depending on size and location)( See chart below)
- $35.00 for the Deposit (our Belle Chasse office does not accept cash)
If residential property but you are a renter/lease, or family property:
- Permit release slip from Permit Office
- A copy of lease stating you’re responsible for the water, OR a letter of
- permission from landlord or family member giving you permission to put the water in your name OR we do have a form in which the landlord can fill out.
- Driver’s license
- Two separate money orders or checks
- Meter installation fee (varies depending on size and location)
- $75.00 for the Deposit (our Belle Chasse office does not accept cash)
If commercial property, LLC, (Agriculture, farm, etc.):
- Permit release slip from Permit Office
- A copy of lease or settlement statement OR we do have a form in which the landlord can fill out.
- Driver’s license
- Two separate money orders or checks
- Meter installation fee (varies depending on size and location)
- $125.00 for the Deposit (our Belle Chasse office does not accept cash)
TAPPING FEES AS PER ORD SEC NO. 24-181Meter Size Same Side of the Main Water Line 3/4" New Meter Ordinance 1" New Meter Ordinance 1 1/2" New Meter Ordinance 2" New Meter Ordinance Opposite Side of the Street 3/4" New Meter Ordinance 1" New Meter Ordinance 1 1/2" New Meter Ordinance 2" New Meter Ordinance 4-Lane Hwy Without Railroad Same side 3/4" New Meter Ordinance 1" New Meter Ordinance 1 1/2" New Meter Ordinance 2" New Meter Ordinance 4-Lane Without Railroad Opposite Side 3/4" New Meter Ordinance 1" New Meter Ordinance 1 1/2" New Meter Ordinance 2" New Meter Ordinance 4-Lane Hwy With Railroad Same Side 3/4" New Meter Ordinance 1" New Meter Ordinance 1 1/2" New Meter Ordinance 2" New Meter Ordinance 4-Lane Hwy With Railroad Opposite Side 3/4" New Meter Ordinance 1" New Meter Ordinance 1 1/2" New Meter Ordinance 2" New Meter Ordinance FLOATING METER DEPOSIT IS $1000.00
Yes, there is a required application for new installations that must be filled.
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Utility/Water Billing
If residential property and owner of property itself:
- Proof of ownership (settlement statement, bill of sale) with both your name & physical address
- Driver’s license
- Two separate money orders or checks
- $20.00 for Administration Fee
- $35.00 for the Deposit (our Belle Chasse office does not accept cash)
If residential property but you are a renter/leasee, or family property:
- A copy of lease stating you’re responsible for the water, OR a letter of permission from landlord or family member giving you permission to put the water in your name OR we do have a form in which the landlord can fill out
- Driver’s license
- Two separate money orders or checks
- $20.00 for Administration Fee
- $75.00 for the Deposit (our Belle Chasse office does not accept cash)
If commercial property, LLC, (Agriculture, farm, etc.):
- A copy of lease or settlement statement OR we do have a form in which the landlord can fill out
- Driver’s license
- Two separate money orders or checks
- $20.00 for Administration Fee (See next page)
- $125.00 for the Deposit (our Belle Chasse office does not accept cash)
Yes, there is a required moving-in application for new services that must be filled.
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Utility/Water Billing
We require something in writing from our customers providing the Water Department with the date water requested off, a forwarding address, current phone number, and your account number. This can be mailed, emailed, or a final billing form can be filled out in our office.
We do not transfer deposits. All deposits are applied toward the final bill (any remaining credit balances will be processed, checks will be cut and mailed out). If you are moving to another location within the parish then you are required to pay a new deposit and fees (administrative or tapping) along with the completion of another application.
Health Services
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Health Services
- Retail Foods
- You will need to complete a questionnaire where you provide the details of the operation. The retail food questionnaire is found on the LDH Bureau of Sanitarian Services website, located here.
- Retail Foods
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Health Services
- Retail Foods
- Allow up to 3 business days after we have received your application to fully review your submission. If there are any unanswered questions or questions that need more specific information, we will let you know. Note that this may extend the review period. A pre-opening inspection appointment will be made soon after the review period.
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Health Services
- Retail Foods
If you believe you became ill after consuming food from a particular place you visited, report your findings here.
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Health Services
- Wastewater Treatment Plants
- Email us at health@ppgov.net or call us at (504) 934-6690 and we will email you an application packet. You may also pick one up at our office located at 3706 Main Street, Belle Chasse, LA 70037.
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Health Services
- Wastewater Treatment Plants
- You may install the treatment plant yourself as long as it is located and services your primary residence. You will be required to attend a course and successfully complete the exam. More information is found here.
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Health Services
- Wastewater Treatment Plants
- The cost will vary depending on the size of the treatment plant and any additional requirements to the system. The size of the treatment plant is determined by the sanitarian. It is suggested that you contact several Louisiana state licensed installers to provide quotes for the installation.
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Health Services
- Wastewater Treatment Plants
- No, only a Louisiana state licensed installer for treatment plants is allowed install the system.
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Health Services
- Wastewater Treatment Plants
- A plumber’s permit is required to install a wastewater treatment system. The Permits, Planning, and Zoning office may be reached at (504) 934-6195.
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Health Services
- Wastewater Treatment Plants
- Refer to this brochure which shows you how to take care of your system.
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Health Services
- Wastewater Treatment Plants
- This troubleshooting guide and visual checklist will help you determine the cause of any issues with your treatment system.
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Health Services
- Vaccines
- For questions on a specific vaccine, please call the nurse at (504) 934-6690.
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Health Services
- Vaccines
- You can call the health department to make an appointment. We try to honor walk ins if there is an open appointment time but ask that you make an appointment to ensure that the appropriate staff are available, and the vaccine that you need is in stock. Our medical staff leaves the building for lunch, and that time varies depending on appointments for the day. We don’t want you to waste a trip, call before you come if possible.
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Health Services
- Vaccines
- At the top of every state of Louisiana vaccine record, there is an expiration date showing which vaccine is due and when due. You can call the health dept and ask to speak with the nurse at (504) 934-6690. The public health nurse can electronically check your vaccine record for your personalized list of vaccines due. For a general list of vaccinations due by age, you can also visit the CDC website.
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Health Services
- Vaccines
- You can email health@ppgov.net with request a copy of vaccine record in the subject and include your child’s first, last name and date of birth. Or you can call the health department to request the record, and it will be ready for pick up by the end of the same day. Please note**We can only print an up-to-date record, meaning that the patient has no vaccines due. If the record is not up to date, we will inform you of which vaccines are due. An appointment can be made for vaccines due, then we can print your record for your copy.
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Health Services
- Vaccines
- Appointments are Monday through Friday from 9:00 am until 3:30 pm.
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Health Services
- Vaccines
- If you have the vaccine records from another state/ country, you can email it to us or bring it to the office so that we can create your Louisiana record. We can only print an up-to-date record. If the record is not up to date, we will inform you of which vaccines are due. An appointment can be made for vaccines due, then we can print your record for your copy.
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Health Services
- Vaccines
- Please call the health department for more information. Some paper records are kept here in office.
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Health Services
- Vaccines
- We do have vaccination records prior to Katrina for patients that had their vaccine appointment at the Plaquemines Parish Health Department. Please call for details, (504) 934-6690.
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Health Services
- Vaccines
- Yes, but this will vary by person and situation, please call the health department for more information.
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Health Services
- Vaccines
- Yes, although we suggest that you contact your doctor from your previous state/country as this usually yields faster results. You can also come into the health department to fill out a records request form to be sent to your prior physician/school. You will need the telephone number of your prior physician to complete this task. The timeframe for return records varies.
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Health Services
- Vaccines
- We do not currently have bilingual employees, but we do have translation apps for communication. We also have patient forms and information in Spanish, Vietnamese, and Cambodian.
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Health Services
- Vaccines
- Yes, if requested.
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Health Services
- Vaccines
- Not at this time, but we can help to refer you to a location that does offer this.
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Health Services
- Vaccines
- We have Narcan (opioid overdose reversal), covid test kits, medication disposal bags, medication lock bottles, and condoms for free and whiles supplies last at your request
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Health Services
- Code Enforcemnet
- A request to address high grass may be made through the parish website .
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Health Services
- Code Enforcement
- A request to address high grass may be made through the parish website .
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Health Services
- Code Enforcement
- To ensure the most efficient and effective response to complaints, we encourage individuals to provide their contact information. This allows us to promptly gather additional information, clarify concerns, and expedite the resolution process.
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Health Services
- Code Enforcement
- A request to address high grass may be made through the parish website
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Health Services
- Animal Control
- To report a stray dog, call the Plaquemines Parish Animal Control Department at 504-934-6950. Be prepared to offer the description of the dog and a detailed location of the dog last observed.
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Health Services
- Animal Control
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Health Services
- Animal Control
- Your pets should be vaccinated at their appropriate schedule as determined by your pet’s veterinarian. The LASPCA – Belle Chasse Campus may also offer a vaccination program to the public. They may be reached at (504) 934-6931.
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Health Services
- Animal Control
- If you need to rent a dog or cat trap, call the Animal Control Department at (504) 934-6690. An application and a deposit is required. Dog traps are $75.00, while cat traps are $30.00. A refund will be returned upon the return of the trap in the condition as it was rented.
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Health Services
- Animal Control
- Yes, a person bitten by a dog or cat must be reported to the Plaquemines Parish Animal Control Department. The animal must be impounded for 10 days at the Plaquemines Parish Animal Shelter for rabies observation. A description of the case is helpful:
- Who was bitten? What is their phone number?
- Where did it happen?
- What is the description of the biting animal?
- Where is the animal currently?
- Who owns the animal?
Buildings Rental
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Buildings Rental
No. The deposit is a separate cost from the rental cost.
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Buildings Rental
All deposit refunds can roughly take up two to four weeks.
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Buildings Rental
No we do not. We only provide tables and chairs, no décor.
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Buildings Rental
That information can be found on our main page.
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Buildings Rental
You have five days after initial booking date to come in and pay your deposit before your name is taken off the books.
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Buildings Rental
All changes can be found here by simply clicking the following link!
Notify Me- Mailing List Request
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Notify Me- Mailing List Request
You can sign up to receive notifications of public meetings, calendar events, news items, and emergency alerts on our Notify Me page. You can choose which categories you want to receive, and you can choose to receive email notices, SMS text messages notices to your telephone, or both. See all the categories for Calendars, News Flash, and more.
Death Investigation Services
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Death Investigation Services
A: Contact your funeral home of choice as soon as possible. When you speak with the funeral director, advise them that the deceased has been taken to the Coroner’s Office. The funeral director will contact our office to arrange to have your loved one picked up.
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Death Investigation Services
A: No. In most cases the identification has already been made. If identification is required, you will be contacted. In addition, viewing of the body is not allowed at the Coroner’s Office. The Coroner’s Office is not designed to handle bereaved relatives. Arrangements should be made with the funeral home for viewing.
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Death Investigation Services
A: The body will be taken to the Plaquemines Parish Forensic Center, located at 2018 8th Street, Harvey, LA. The Jefferson Parish Coroner's Office provides autopsy services for Plaquemines Parish. Any questions should be directed to the Plaquemines Parish Coroner's Office.
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Death Investigation Services
A: Personal property and clothing are sometimes collected as part of an investigation. Personal property is logged and secured in a safe. It will be made available for release to the legal next of kin during normal business hours. Clothing will be released with the body to the funeral home. Any item deemed as evidence will be turned over to the investigating law enforcement agency.
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Death Investigation Services
A: A case is classified pending when additional tests are required to determine the cause and manner of death. In some cases laboratory tests (like toxicology) have to be sent to outside agencies and these tests may take several weeks to complete.
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Death Investigation Services
A: In most cases the body will be released immediately upon completion of the autopsy. Occasionally the body may be held longer in cases where additional investigation is required.
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Death Investigation Services
A: In most cases the decedent’s attending physician will signed the death certificate. In those cases where there is no attending physician or in those cases under Coroner’s Office jurisdiction, a Coroner’s Office physician will sign the death certificate.
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Death Investigation Services
A: Death certificates will be completed as soon as the physician has enough medical and investigational evidence to complete it. In most cases, the death certificate may be completed as soon as we get it from the funeral home. In some cases however, additional information may be required which may take 4-8 weeks and very rarely, longer.
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Death Investigation Services
A: Death certificates are not issued by the Coroner’s Office. They must be requested from the funeral home attending the deceased. In some cases, they may be obtained from the Louisiana Office of Vital Records, (504) 593-5100. [add phone number, hyperlink “Louisiana Office of Vital Records” to http://www.dhh.louisiana.gov/index.cfm/subhome/21]
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Death Investigation Services
A: An autopsy may not be required when the death is known to be a result of natural causes, there is adequate medical history and there are no signs of foul play. If however, there is no known medical history or if there is suspicion of injury, foul play or if the circumstances of the death are unusual, an autopsy is required to determine the cause and manner of death.
**NOTE** The decision to perform an autopsy rests solely with the Coroner’s Office. Family objections may be noted but an autopsy may be required to determine the cause and manner of death.
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Death Investigation Services
A: In most cases, an autopsy will not prevent an open casket. However, your funeral director is best able to answer this question once he/she has received the body.
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Death Investigation Services
A: All unclaimed or abandoned bodies will be considered paupers and will be cremated and disposed of as permitted by law.
Justice of the Peace & Constables
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Justice of the Peace & Constables
Contacting Justice of the Peace or the Constables can be found on the parish website, located here.
Mental Health Services
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Mental Health Services
A: Under Louisiana law, the Coroner or a District Judge may issue an order for protective custody whenever a credible person signs a request for protective custody stating from personal observation that an individual has a mental illness or substance abuse problem and is acting in a manner which makes that person a danger to him/herself, a danger to others or gravely disabled, all as defined by Louisiana law.
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Mental Health Services
A: An O.P.C. is an order for protective custody issued by a Coroner or District Judge after any credible person signs a request for protective custody. It is a multi tier document that orders the Plaquemines Parish Sheriff’s Office to take a person into police custody and transport that individual to a treatment center for a mental status exam.
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Mental Health Services
A: An O.P.C. can be applied for on a 24/7 basis every day of the year. An individual must begin the process by calling the 24/7 phone number of the Coroner at 504-564-2525. No costs are associated with the issuance of a Coroner O.P.C. Copies of the O.P.C. are $25 per O.P.C.
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Mental Health Services
A: No. The O.P.C. is issued for a 72-hour period and can only be issued in Plaquemines Parish.
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Mental Health Services
A: No. Not unless a separate set of facts is done which makes the individual a danger to self or others, or gravely disabled.
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Mental Health Services
A: Within 12 hours, the patient is given a mental status exam to determine of he/she meets the criteria for a physician emergency certificate (P.E.C.)
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Mental Health Services
A: A P.E.C. (sometimes called the first exam) is a physician emergency certificate issued by any physician, psychologist or mental health nurse practitioner after a medical exam when the patient is found to be suffering from a mental illness or substance abuse disorder and is a danger to self, a danger to others or gravely disabled.
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Mental Health Services
A: If the P.E.C. is not issued after an exam because the patient no longer meets the legal criteria above, the patient is discharged.
If the P.E.C. is issued, then the patient is voluntarily detained at the treatment center for 72 hours until the second exam is done by the Coroner, usually called a Coroner Emergency Certificate (C.E.C.)
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Mental Health Services
A: If the C.E.C is not issued after an exam because the patient no longer meets the legal criteria above, the patient is discharged.
If the C.E.C. is issued, then the patient is involuntarily detained at the treatment center for up to 15 days or until the patient is not longer showing any symptoms.
Permits, Planning, and Zoning
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Permits, Planning, and Zoning
First, you will want to check the zoning district and the flood elevation of your property to be sure you can build and to what height. You will need to apply for a building permit to build a house. If you contact the office at permits@ppgov.net we can send you a checklist of all the documents that will be require for when you apply.
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Permits, Planning, and Zoning
Yes, if the new house is going to be your primary residence. You will need to submit a notarized affidavit for the state when you apply for the building permit. We can supply the affidavit form for your convenience.
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Permits, Planning, and Zoning
This is called a vacancy permit. First, you will need a state licensed electrician and/or licensed gas contractor. You will need to provide proof of ownership or lease agreement for the property and a copy of the contract or letter of hire. You can give these documents to your licensed contractors to file for the permits. Once they receive their permits, they can call for inspections. Once it passes inspection, we will release the information to Entergy and/or Atmos to turn on the power or gas.
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Permits, Planning, and Zoning
Yes, you will need a fence permit whether it’s new or being replaced. You will need a survey of the property, proof of ownership, and a site plan showing the location of the fence and the measurements of the fence.
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Permits, Planning, and Zoning
Flood elevation certificates or benchmarks are required almost anytime, whether you’re building a house, shed, placing a new trailer, doing renovations or repairs to your home, including shoring your foundation.
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Permits, Planning, and Zoning
This would depend if your located in a flood zone or a non-flood zone. If you call our office or email us with the address or parcel number, we can look up that information for you. If you’re in a flood zone, you will need to provide engineer drawing of the foundation when you apply for the building permit.
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Permits, Planning, and Zoning
We accept check or money orders in person, but if you apply online, you can pay online with your debit or credit card.
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Permits, Planning, and Zoning
Plaquemines Parish does not require a permit unless the power is off for more than six months.
Find Your District
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Find Your District
Click on the link below for more information.
District 5 Council
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District 5 Council
By going to the GeauxPass website, geauxpass.com